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If you have a question that does not have an answer on this page please e-mail FunnelWeb
Internet.
Web site Questions:
Newsgroup Questions:
Censorship Questions:
Modem Questions:
PDF Questions:
Miscellanous Questions:
Q.
What is a Personal Web Directory and how do I access it?
A. A Personal Web Directory is an area
on the web provided by FunnelWeb Internet that is available for you to use to
put up a personal web site. For example, the page might contain information
on your interests, pictures, links to your favourite sites, etc.
Its address will be of the form http://www.funnelwebinternet.com.au/userdir/wally,
where “wally” is your UserName. When anyone enters this address into a web browser,
it will search your Personal Web Directory for a file named index.htm or default.htm
and, on finding it, will display its contents on the screen. This page is generally
referred to as the default page or the homepage. It is almost like a contents
page and can link to external web sites or other files within your Directory.
You can access your Personal Web Directory using your browser (Internet Explorer
or Netscape), software such as WS_FTP, or using secure web pages provided by
FunnelWeb Internet in the My Account section of the web site.
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Q. How
do I make a web site?
A. Web sites are effectively a collection of
HTML (Hyper Text Markup Language) documents, along with possibly some images,
multimedia or other files. To make a web site you need simply to write what
you want to put online in one or more HTML files, add the images and other files,
and then upload the pages to your FunnelWeb Internet Personal Web Directory.
HTML files can be created in a text editor (such as Notepad), but many specialist
HTML editing programs (such as Macromedia Dreamweaver) exist to make it easier
to create complex pages.
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Q.
Why don’t my images work after I’ve uploaded my homepage, but work when I preview
it on my computer?
A. Most likely the path in your HTML documents
is incorrect. If, for example, you specified the location of your image as “c:\website\image.gif”,
then when you upload it the server will look for that directory and not find
it. You need to think about where your images will be when they’re uploaded,
and either specify their location relative to the HTML document (eg. “images/image.gif”
for a file in the “images” directory beneath the current directory) or provide
absolute locations for them in the form of an internet address (eg. http://www.funnelwebinternet.com.au/userdir/wally/images/image.gif).
It is also good practice to ensure that the image names in your HTML documents
are identical to the names of your files (including upper/lower case letters).
While many web servers are not case sensitive about file names, many are and
they will not recognise a file linked with incorrect case.
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Q.
Why doesn’t my homepage come up when I go to its address?
A. The first page of your website must
have the name of index.htm. This allows the web server to know this is the first
page of your web site to display when you go to http://www.funnelwebinternet.com.au/user/wally
for example.
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Q.
What are newsgroups and how do I access them?
A. Newsgroups are similar to an internet
based “Bulletin Board” – an area where people can post messages that are publicly
viewable, and as replies are posted a “conversation thread” develops.
There are newsgroups about every conceivable topic and they’re a great source
of information. You can access newsgroups from most email clients (Outlook Express,
Eudora etc.) and they can also be viewed via the web on the FunnelWeb Internet
web site under the Services section.
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Q.
What can I do to censor the Internet for my kids?
A. On 1 January 2000, new Internet laws
were introduced in Australia. FunnelWeb Internet has followed the guidelines
suggested by the Internet Industry Association (IIA), which can be viewed at
http://www.iia.net.au/guideuser.html.
These guidelines also list IIA approved Internet Content Filtering software
that can be purchased and installed on your computer.
Another worthwhile site is http://www.cybersmartkids.com.au.
This site will help you and your family to find out how to be cybersmart and
use the Internet safely.
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Q.
What is the difference between software and hardware modems?
A. There are two very different types of
modems in existence. One is the older style but much more reliable hardware
based modem and the other are the newer but fraught with problems software based
modems.
Software based modems don’t really have any hardware of their own to do the
grunt work of processing Internet connection. Instead, they pass it off to specially
written software, which utilises the CPU to do this work. This is very popular
among manufactures as it means these modems are very cheap to make as they contain
very little hardware. Software is generally cheaper to make than hardware.
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Q.
How do I read PDF documents?
A. To read PDF document you need the popular
and freely available Adobe Acrobat Reader. This program can be freely downloaded
from the Adobe web site. The most currently available place to download the
reader is at: http://www.adobe.com/products/acrobat/readermain.html
Once you have installed this software you can easily read any PDF document
sent to you or downloaded from the Internet.
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Q. How
do I browse the web?
A. When you open your web browser you
will automatically be shown a default web site (typically the FunnelWeb Internet
web site). This page, along with the others on the web, contains “hyperlinks”
– highlighted or underlined areas of the page which, when clicked on, will direct
your browser to a new site. You may browse the web simply by following these
links, or you may use the power of a search engine site to receive a large number
of links about a specified topic. Links to search engines can be found on the
FunnelWeb Internet homepage or under the Services section.
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Q. What is
a web browser?
A. A web browser is a piece of software
that allows you to “browse” the web. The two most common browsers available
today are Internet Explorer and Netscape Communicator. There are also other
less well-known browsers available such as Opera, Neoplanet or Mozilla.
All browsers do perform pretty much the same function but offer a differing
range of features or unique abilities. The most widely used browser is Internet
Explorer.
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Q.
How do I go to a web site, if I have the address?
A. If you know a web sites address and
you wish to visit it directly on the Internet all you need to do is open your
browser and go to the Address or Location bar that usually runs under the navigation
icons at the top of the page. Simply remove the address that is currently
there and type in the one you would like to go. Press Enter or Return on your
keyboard. If all goes well you should be taken directly to your requested web
site.
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Q.
How do I disconnect from the Internet?
A. Often your computer will disconnect
itself from the Internet when you close your web browser. However, it is still
possible to disconnect manually, and it is necessary to do so if you choose
not to let your browser disconnect you. In Windows, your dial up connection
is represented by a small icon of two computer screens linked by a cable that
appears next to the clock on your Start Menu bar. Double clicking this icon
will bring up a connection window where you can command your computer to disconnect.
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